meet the team

TROY GRAY
Technical Support

JULY WOOD
CUSTOMER SUPPORT

NICO VULTURE
Marketing Director

RICHY LACE
Desinger
FREQUENTLY ASKED QUESTIONS
We working from:
- Monday to Friday
- 08AM to 06PM (GMT+8 Singapore)
For support on your order, contact us through:
- E-mail: [email protected]
- Facebook Messenger: m.me/sharetheme.org
We will support the update for life and it’s completely free, so you don’t need to worry about this problem
We do not accept returns for the following products:
- You don’t like it after you’ve downloaded it
- The item did not meet your expectations
- You simply change your mind
- You bought an item by mistake
- You do not have sufficient expertise to use the item
- You can no longer access the item because it has been removed (we advise you to download items as soon as you have purchased them to avoid this situation)
Please note that group buy orders are subject to our group buy policies; group buy orders cannot be cancelled once the group buy is over. If you would like to cancel an ongoing group buy order, please contact us.
For support on your order, contact us through:
- E-mail: [email protected]
- Facebook Messenger: m.me/sharetheme.org
Please include your order ID when you make your inquiry. Please also note that contacting us may delay your orders as we work with you to make any needed changes.
We aim to respond to all inquiries within 48 hours (in case of a holiday, it will be postponed). If you have not received a response from us, feel free to send us a follow up message.
All our products are scanned and verified by McAfee Secure. This means that all of our plugins are 100% virus-free.
All plugins and themes at ShareTheme are 100% original under General Public Licenses.
You can use this plugin on unlimited websites without any restrictions.
You no longer need to activate the plugin manually. It is pre-activated for your domains.
We will deliver within 24 – 48h, please provide us your email as @gmail.com and whitelist our email [email protected] to receive order notification.